Technical Services

Pre & Post Sales Technical Support
When looking to purchase, licence or resell new technology, a key concern for European companies is the ability of the vendor to provide local (in time-zone) pre and post sales technical support.

During the first few months of our assignment, it may be sufficient to provide engineering support from the US, flying an engineer to Europe for specific qualified opportunities. As customer activity increases, GlobalXtend is frequently asked to contract a dedicated sales engineer providing the key in-territory and in-time-zone support services highlighted above.

Engineering Services
Through a team of affiliate personnel, GlobalXtend have the ability to provide additional engineering skills that you may wish to call upon as a complement to your own core engineering resources. For example, platform porting or product customisation and integration services can often distract precious engineering resource from core technology/product development.

Please let us know if this service is of interest to your organisation.